Frequently Asked Questions
Will you keep coming out year after year?
Yes, once we have done either a back flow test or winterized your system for you we will add you to our customer list and take care of your irrigation system until you tell us otherwise.
When will my irrigation system be turned on?
We will begin turning on irrigation systems the second week of April. This process typically takes about 3 weeks based on our current customer base. We ask for your patience and understanding during this time as we try to get everyone turned on as quick as possible.
What is the best way to pay my invoice?
There are 3 convenient ways to pay your bill.
A check can be mailed to:
8172 Zionsville Rd.
Indianapolis, IN 46268
You can send money via Quick Pay with Zelle using the email address firstname.lastname@example.org.
(Your confirmation for this payment will say S&K Companies)
Or pay via PayPal using the same email address. If using PayPal please select “Friends and Family”.
When will you winterize my irrigation system?
We start winterizing in mid-October and will conclude by mid-November. Keep in mind we service several hundred customers, you may be near the end. Don’t worry we will get your system winterized before inclement weather as long as you are on our list. Keep in mind the temperature needs to be at 29 degrees for several hours before damage starts to occur. A quick drop in temperate overnight only to rise again the next day will not damage your system.
When will you conduct the back flow test?
We will start conducting backflow tests in April.
Will you submit the back flow results for us?
Yes, we will send the completed back flow results to your local water company and provide a copy to you via email.
Why is back flow testing required?
To better understand why back flow testing is required it is important to first understand what the term “back flow” means.
Back flow is a term used in plumbing for an unwanted flow of water in the reverse direction. Water lines are under constant pressure and when a main water line burst either at your location or in a surrounding area water looses pressure and surrounding ground water, storage water, or water from other sources can be sucked backwards into the water line and potentially contaminate the fresh water feeding your home or surrounding water sources.
Regulations have been set in place by the Indiana Department of Environmental Management, The Indiana Department of Health, and also the Indiana Plumbing code to protect our water supply. These regulations and obligations of the consumer are outlined here: https://www.in.gov/idem/cleanwater/files/ccc_backflow_prev_manual.pdf.
Additional information about backflow prevention and commonly asked questions can be found here: https://www.citizensenergygroup.com/My-Home/Utility-Services/Water/Backflow-Prevention.
If you live outside of Indianapolis check with your local water municipality for a list of regulations and rules concerning backflow
Simple, Straight-forward Pricing.
No contracts, no pricing bundles, no hassles, Only pay for what you need!
Spring start-up is $65 for up to 7 zones, $80 for 8-12 zones
State required backflow testing is $65 plus $15 electronic filing fee
Repair is $85 per hour (1/2 hour minimum) plus $42.50 trip charge, plus parts
Winterization is $85 for up to 7 zones, 8-12 zones is $100